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The Life Centre Terms & Conditions The Life Centre  Terms & Conditions

Last Updated : 26th January 2009

Please take time to read our Terms & Conditions carefully as they affect your rights and liabilities under the law.  

The Life Centre Terms & Conditions govern purchases at www.shop.thelifecentre.it only.

Placing an order 
Ordering is easy, browse through the online catalogue,  pick the product(s) you want and  shop via  the Life Centre website. Your product(s) will then be delivered to your home.

Products, contents and specifications

All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours.  

The inclusion of any products in this Web Site at a particular time does not imply or warrant that these products will be available at any time.

It is your responsibility to ascertain and obey all applicable local and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.

We reserve the right to change prices at any time without notice to you. Every effort is made to ensure that prices shown are accurate at the time you place your order. Provided that your order has not already been delivered, then if within 14 days of accepting your order a pricing error is found in respect of any or all of the goods you have ordered, we will notify you as soon as possible detailing the mis-priced goods and offer you the option of:-

  • placing a new order at the correct price for those goods;
  • cancelling the whole of your order; or
  • cancelling your order for the mis-priced goods and reconfirming your order for the correctly priced goods

If, within 7 days of receipt of our notice to you, you have not responded by selecting one of the available options above then

  • if all of the goods you have ordered are found to be mis-priced the entire order will be cancelled automatically and we will refund or re-credit you for any sum you have paid for those goods; or
  • If only some of the goods you have ordered are found to be mis-priced, we will deliver the correctly priced goods but we will not be obliged to supply you with the mis-priced goods. In these circumstances we will refund or re-credit you for any sum you have paid for the mis-priced goods.

In the event that a pricing error is found by us, then the above options shall only apply if your order delivery has not been completed.

Eligibility to purchase 
To be eligible to purchase goods from this site under English law, you must be (a) be 18 years age or over; and (b) have a credit or debit card acceptable to PayPal in your name and (c) stipulate a delivery address within our delivery areas; (d) and give your real name, address, phone number, email address and any other details requested.

We reserve the right to decline a new customer registration or suspend your Account at any time and at our sole discretion.

Availability 
We try our best to ensure that we are always in stock. If a product is out of stock it will be labelled as ‘out of stock’ on www.shop.thelifecentre.it  If, for any other reason beyond our reasonable control, we are unable to supply a particular product, we will not be liable to you except to ensure that you are not charged /are refunded for that product. Some items are not held in stock and these therefore may have a longer delivery time.

To ensure availability of all our products, customers may be limited to a maximum number of the same product, this quantity may vary dependant on product availability.

Payments and acceptance 
Payment can be made using a credit or debit card with PayPal.

Using your credit or debit card when you shop online with The Life Centre is safe and fully protected.

If you purchase a product from this website you will be charged for that product when you order.

Delivery to your home 
Delivery to your home will incur a charge.  The delivery charge is charged on your total order. If your order is made up of a mixture of small/medium sized products you will incur a ‘standard delivery’ charge but if you include a large item your delivery charge will be at the higher price.

Costs of delivery will depend on which country the goods are destined to. The Life Centre delivers goods exclusively by courier for major security and reliability.

Some countries demand Customs Duty. You will be liable for this duty. Some delivieries will incur Fuel Surcharge. This charge will be updated monthly and will appear at the end of your order.

For the EU, we aim to deliver the majority of the small/medium sized items that we have to you within 4 working days. Should goods not be available at the time of ordering,  we shall inform  you of their estimated delivery date. For non-EU countries delivery time may take longer.

For orders that are delivered direct to you by our suppliers, after placing your order they will contact you to arrange a delivery date that is convenient to you.

A signature may sometimes be required at delivery. By placing an order you are authorising us to accept signature from another person at the same address on your behalf if you need to sign for a product and you are not present at the time of delivery.

For some products that do not require a signature at delivery you may be able to give instructions explaining if and where you would like the product to be left if no one is present at the time of delivery, such as with a neighbour.

Ownership of a product will not pass to you until we have delivered the product to you (either directly, or by leaving it in a safe place or with a neighbour). Once a product is delivered as above, responsibility for risk of damage to or loss of the product passes to you.

We also use third party delivery companies which may, at their discretion, leave a product in a safe place if no one is present at the time of delivery. In these circumstances the delivery company will put a card through your letter box explaining where the product has been left.

General 
If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you make the relevant order. Our products are for personal use only and our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

The above statement shall not limit or affect our liability resulting from any products sold being found to be unsafe or if something we do negligently causes death or personal injury. Our liability to you in connection with any order will not exceed the total price charged for the items.

You may not transfer any of your rights under these Terms & Conditions to any other person. We may transfer our rights under these Terms & Conditions to another business where we reasonably believe your rights will not be affected.

If you breach these Terms & Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms & Conditions.

We shall not be responsible for any breach of these Terms & Conditions caused by circumstances beyond our reasonable control. Except as expressly set out in these Terms & Conditions, all use of your personal information will be made in accordance with our Privacy Policy.

  • The Life Centre Terms & Conditions are subject to English law and the exclusive jurisdiction of the English courts.

Submitting Customer Reviews 
You may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information (together referred to as "Customer Reviews"), as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. The Life Centre reserves the right (but not the obligation) to remove or edit any Customer Reviews to make them suitable for publication on  www.shop.thelifecentre.it

If you do post a Customer Review, and unless otherwise indicated by The Life Centre, you:

 
(a) grant The Life Centre a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and 
 
(b) grant The Life Centre and its sublicensees the right to use the name and location that you submit in connection with such Customer Review, if they choose.

You represent and warrant that you own or otherwise control all of the rights to the Customer Review that you post; that, as at the date that the Customer Review is submitted to The Life Centre: (i) the Customer Review is accurate; (ii) use of the Customer Review you supply does not breach any applicable The Life Centre policies or guidelines and will not cause injury to any person or entity. You agree to indemnify The Life Centre for all claims brought by a third party against The Life Centre arising out of or in connection with a breach of any of these warranties.

Customer reviews will be moderated and stored by a third party. The only information shared with the third party is that which you submit in your review (e.g. nickname, rating, review, location). 
 

Company Info 
The Life Centre is owned and operated by The Life Centre Group Limited, trading as The Life Centre whose registered office is at:

THE LIFE CENTRE GROUP LIMITED

127 High Street

HYTHE – KENT CT21 5JJ

ENGLAND

Company no. 05880591 

 
 

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